Lost in the digital jungle of hospitality ?
Sales & Catering Solution Rollout
Case Study #1
S&C Rollout
Tech was chosen. Nothing moved. So we came in to structure, align, and make it happen.
Context & Needs:
A mid-sized hotel group needed to implement a new group commercial solution but struggled tech alignment, adoption and project methodology.
Strategy & Actions:
1/ Assessed the group’s needs to formalize the tech specifications
2/ Structured the deployment plan to gain in confidence and visibility
3/ Aligned the hotel’s position with the tech provider to optimize development costs
4/ Led change management initiatives to boost user adoption
Results:
1/ 90+ properties went live
2/ Tech eco-system aligned and functional
3/ Two interfaces live : PMS & CRM
